Complaint Letter

From,

Rafli Zulfikar

Tebet Dalam

South Jakarta City, 17484

Phone 0838-7584-5013

January 5^th, 2017

To,

Tampo Company

Tebet Dalam street no 95

Tebet, South Jakarta city 17484

Greetings,

TAMPO Company

On November 19^th , 2016, I had bought a Samsung Galaxy 7 Edge smartphone at TAMPO store on Tebet Dalam Street for $600.

It seems the product is not working to its standars, the “back” key its not working. I don’t know why this is happened. I think there’s problem with the product. I;m very displeased and expect a solution.

To resolve the issue, I would appreciate an exchange for the same or better model at no additional charges.

I’m looking forward to your response to this issue. Contact me for further information.

Sincerely,

Rafli Zulfikar